We have always welcomed open and honest feedback with our participants and their families and carers. We provide a 24 anonymous online feedback option and are always looking at ways to improve our service offering.
We would like to share with you some recent feedback we received from a participant.
"I mentioned to my SRS support coordinator, that we had been planning a family trip that I was feeling anxious about trying to determine how far I could walk, pushing through the pain to see the theme parks with my family- they explained that I could use my NDIS funding to hire a mobility scooter and that they would organise it for me.
When we arrived at our hotel in QLD the scooter was there waiting. I did not miss a thing with my family as I scooted around the parks and had no pain at the end of the day.
It was a such a special family holiday, and I would never have known about the supports available to me had it not been for SRS - I can't thank them enough."
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ABN: 88 441 353 792 | NDIS Provider: 40 5000 6832 | My Aged Care Service ID: 27394
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